Fox Creek Pet Ranch
POLICIES, PROCEDURES, AND CONTACT
This is the Ranch cell phone and can be used to call or text.
You may call or text 24 hours a day.
Calls and text messages are returned:
Monday - Friday 9:00 a.m. - 5:00 p.m. and Saturday 9:00 a.m. -11: a.m.
We do not check messages or return calls outside of the above hours or on any major holiday.
DROP OFF AND PICK UP PROCEDURES
We are open by appointment only. This includes check-ins, check-outs, and tours.
Let's get to know each other!
We require a trial to ensure a good fit before booking your vacation. We are happy to offer a day boarding trial or an overnight trial. Trials are based on availability and normal fees apply.
CHECK-IN & CHECK-OUT:
~ Check-in and Check-out appointments are available:
Monday - Friday 9:00 a.m. - 11:00 & 4:00 p.m. - 5:30 p.m.
Saturday 9:00 a.m. - 11:00 a.m.
Sunday - CLOSED to our human friends
~ We now offer curbside drop-off and pick-up! Simply pull right up to the front doors and we will come outside and meet you! You are, of course, welcome to come into the lobby if you prefer. Our lobby is very small so we kindly ask that you wait outside if another client is checking in or out. We do take dogs that are not social here and our primary goal is always safety.
~ Please plan to bring food and any necessary medications. We kindly ask you not to bring any other personal items from home. We provide beds, bowls, leashes, linens, bones, and treats. Be sure to notify us if they cannot have these goodies.
We understand some of you are our soon-to-be forever clients and would like to take a peek at our facility ahead of your scheduled booking.
Our tour times are limited and not offered during client hours so we reserve tours for new clients who have upcoming boarding dates we can accommodate. If your boarding dates are unavailable we will gladly add you to our waitlist and then get you in ASAP for a tour and trial.
Please text or call our office so that we may check your dates for availability and then proceed with setting up a time for a one-on-one private tour of our facility!
In the meantime, we encourage you to check out all of our pictures on the website and on Facebook.
We accept cash, checks, and credit cards.
We offer contactless payments in addition to in-person payments.
We look forward to seeing you soon!