Fox Creek Pet Ranch
Here are some answers to our most frequently asked questions. As always, we welcome you to call if there is ever anything else you would like to know!
IN RESPONSE TO COVID 19 UNTIL FURTHER NOTICE:
WE ARE OPEN BY APPOINTMENT ONLY
Appointments are available.
Monday - Friday: 9-11 a.m. & 4-5:30 p.m.
Saturday: 9-11 a.m.
Sunday and most major holidays: Closed
By keeping our client hours to a minimum we have found this to create a peaceful and relaxing setting for the dogs so they can play, nap, and enjoy the day with minimum disruption. The gates are closed and remain closed, as soon as all scheduled clients have arrived. We do this for the safety of our guests and staff.
CAN I TEXT?
Yes! We welcome this now preferred method of communication! Calls and text are returned Monday - Friday 9-5 and Saturday 9-11 but you may call or text us anytime 24 hours a day!
DO YOU MAKE EXCEPTIONS FOR DROP OFF AND PICK UP TIMES?
Although it isn't always possible, we will do our best to accommodate you mid-day during the weekdays. Feel free to ask if you need that.
We DO NOT make exceptions for pick up's or drop off's after 6 p.m. during the week, on Saturday afternoon's or on Sundays. We do apologize but this is our family time.
WHAT DOES A TYPICAL DAY LOOK LIKE FOR MY DOG? ARE THEY KENNELED ALL DAY?
This is a tough one to answer because the truth is, it depends on your dog and the other guests that are here at the same time. The day is dictated by the guest list that day. Safety is our number one goal. If all our guests get along, they will be out a lot during the day. If one or more guests needs alone time, then playroom and outdoor time is rotated to ensure the safety of all guests and allow ample exercise time for all guests. Whether they participate in group or need alone time, every dog gets out a minimum of 4 times a day and because we have an open outdoor fenced play and potty space, they are given sufficient time to potty and exercise.
DO DAYCARE DOGS GET KENNELED?
Yes, the same applies to daycare dogs as our overnight guests. If there is a guest that needs alone play then daycare guests are kenneled for safety while that dog is playing or exercising. We find breaks and quiet time to be as necessary for play and exercise. We strive to provide a day full of mental and physical balance.
ARE DOGS GROUPED BY SIZE?
Not necessarily. Although size is taken into consideration, we prefer to keep our groups small and group them by personality and play style. There are many big dogs that are docile players or just like the company of other dogs and there are many small dogs that like to run and roll and tumble. We have found personality style to be a much better way to group them rather than size.
DO YOU OFFER GROOMING OR BATHING?
We do not have a professional groomer on staff but will gladly bathe your dog! The price range is $20-$50 depending upon the size of your dog and the length of their hair. Nail trims are $15.
I SEE YOU REQUIRE BORDATELLA WITHIN 6 MONTHS OF THEIR STAY. WHAT IF THE VACCINE GIVEN WAS GOOD FOR A YEAR, DO YOU STILL REQUIRE A BOOSTER?
Yes, we do. At the advice of our veterinarians, we feel giving the bordatella vaccine every 6 months, or within 6 months, gives the dogs the best defense against kennel cough which is highly transmittable.
DO YOU OFFER VACCINES?
We do offer the oral bordatella vaccine for $25 for your convenience. We do not administer any other vaccines at this time.
DO YOU TAKE DOGS THAT ARE NOT FIXED?
Yes, but this is taken into consideration for play and their day may be adjusted if needed.
DO YOU TAKE AGGRESSIVE DOGS?
It would depend on what their aggression issues are. For the safety of our staff and family, we do not take people aggressive dogs. We must be able to care for them safely. We have the ability to keep them separate and away from other dogs but they must be human friendly to ensure the safety of our family and staff. If there is a doubt, call to set up a meet and greet.
DO YOU TAKE PUPPIES?
Yes! Puppies can be more at risk as they are just beginning to build up their immunities to this great big new world! Puppies must be free from intestinal parasites and will need a recent fecal exam with a negative result. They also must be current on their vaccine schedule. For puppies under 4 months, we recommend you speak with your veterinarian before boarding to ensure your puppy is in good health.