Fox Creek Pet Ranch

Here are some answers to our most frequently asked questions. As always, we welcome you to call if there is ever anything else you would like to know!



OUR HOURS

WE ARE OPEN BY APPOINTMENT ONLY. This includes drop-off, pick-up, and tours. 

Appointments are available.

Monday - Friday: 9-11 a.m. & 4-5:30 p.m. 

Saturday: 9-11 a.m.

Sunday and most major holidays: Closed

By keeping our client hours to a minimum we have found this to create a peaceful and relaxing setting for the dogs so they can play, nap, and enjoy the day with minimum disruption. The gates are closed and remain closed, as soon as all scheduled clients have arrived. We do this for the safety of our guests and staff. 


CAN I TEXT?

Yes! We welcome this now preferred method of communication! Calls and texts are returned Monday - Friday 9-5 and Saturday 9-11 but you may call or text us anytime 24 hours a day! 


DO YOU MAKE EXCEPTIONS FOR DROP-OFF AND PICK-UP TIMES? 

Although it isn't always possible, we will do our best to accommodate you mid-day during the weekdays. Feel free to ask if you need that. 


We DO NOT make exceptions for pick up's or drop off's after 6 p.m. during the week, on Saturday afternoon's or on Sundays. We do apologize but this is our family time.


WHAT DOES A TYPICAL DAY LOOK LIKE FOR MY DOG? ARE THEY KENNELED ALL DAY?

Every dog gets a house (kennel) upon arrival. This is where they will sleep, eat and get treats. All dogs get let out to exercise and potty 4 - 6 times per day. We do this in small groups or alone, depending upon the guest list and your dog. Outdoor time is rotated to ensure the safety of all guests and allow ample exercise time for all guests. 


ARE DOGS GROUPED BY SIZE?

Not necessarily. Although size is taken into consideration, we prefer to keep our groups small and group them by personality and play style. 


DO YOU OFFER GROOMING OR BATHING?

We do not have a professional groomer on staff but will gladly bathe your dog! The price range is $20-$50 depending upon the size of your dog and the length of their hair. Nail trims are $15.


I SEE YOU REQUIRE BORDATELLA WITHIN 6 MONTHS OF THEIR STAY. WHAT IF THE VACCINE GIVEN WAS GOOD FOR A YEAR, DO YOU STILL REQUIRE A BOOSTER?

Yes, we do. At the advice of our veterinarians, we feel giving the bordatella vaccine every 6 months, or within 6 months, gives the dogs the best defense against kennel cough which is highly transmittable. 


DO YOU OFFER VACCINES?

We do offer the oral bordatella vaccine for $25 for your convenience. We do not administer any other vaccines at this time. 


DO YOU TAKE DOGS THAT ARE NOT FIXED?

Yes, but this is taken into consideration for play and their day may be adjusted if needed. 


DO YOU TAKE AGGRESSIVE DOGS?

It would depend on what their aggression issues are. For the safety of our staff and family, we do not take people aggressive dogs. We must be able to care for them safely. We have the ability to keep them separate and away from other dogs but they must be human friendly to ensure the safety of our family and staff. If there is a doubt, call to set up a meet and greet. 


DO YOU TAKE PUPPIES?

Yes! Puppies can be more at risk as they are just beginning to build up their immunities to this great big new world! Puppies must be free from intestinal parasites and will need a recent fecal exam with a negative result. They also must be current on their vaccine schedule. For puppies under 4 months, we recommend you speak with your veterinarian before boarding to ensure your puppy is in good health.